ServiceNow developer

•       Design, develop, and implement ServiceNow applications and modules, focusing on Configuration Management and ITOM.

•       Collaborate with stakeholders to gather requirements and translate them into technical specifications.

•       Configure and customize ServiceNow modules, including Discovery, Service Mapping, and Event Management.

•       Develop and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date information on IT assets and services.

•       Implement best practices for data management, including data import, export, and transformation processes.

•       Create and maintain technical documentation, including design specifications, user guides, and process flows.

•       Troubleshoot and resolve issues related to ServiceNow applications and integrations.

•       Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other IT systems and tools.

•       Provide training and support to end-users and IT staff on ServiceNow functionalities and processes.

•       Stay current with ServiceNow updates, features, and industry trends to recommend improvements and enhancements.

•       Bachelor’s degree in Computer Science, Information Technology, or a related field.

•       Proven experience as a ServiceNow Developer, with a focus on Configuration Management and ITOM.

•       Strong knowledge of ServiceNow platform capabilities, including ITSM, ITOM, and CMDB.

•       Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages.

•       Experience with ServiceNow Discovery, Service Mapping, and Event Management modules.

•       Familiarity with ITIL best practices and frameworks.

•       Excellent problem-solving skills and attention to detail.

•       Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

•       ServiceNow Certified Application Developer or similar certification is a plus.

Preferred Skills:

1.  Experience with ServiceNow integrations using REST/SOAP APIs.

2.  Knowledge of cloud technologies and their integration with ServiceNow.

3.  Familiarity with Agile methodologies and project management tools.

For Poland/Cyprus/Georgia/Serbia

• Flexible work setup: remote work residing in Cyprus, Georgia, Poland or Serbia, or a hybrid model for those in Limassol, Cyprus, or Krakow, Poland (if preferred).
• Full health insurance coverage for those based in Cyprus or Poland.
• 50% coverage of health insurance for spouses and children in Cyprus or Poland.
• 24 days of paid vacation.
• 10 days of paid sick leave.
• 50% reimbursement for professional training, education, conferences.
• Work alongside a highly professional team.
• Engaging teambuilding events and activities.

In case of relocation to Poland or Cyprus, we offer:

• Flight tickets, accommodation rent for 1st month for our relocated employee and his/her official family.
• Support in visa application and issue process, entry permit and residence permit processing.